The new solution brings together Siemens Energy’s artificial
intelligence (AI)-based software from its Managed Detection and Response (MDR),
powered by Eos.ii
TM, service to provide visibility and context
across industrial operating environments with ServiceNow’s
Operational Technology Management (OT Management) systems to connect cyber threats and
digital workflows that allow analysts to quickly assess, prioritize and act
against events in the field. The unified software solution creates a detection
engine and workflows that streamline operations for cybersecurity analysts to
monitor anomalous or malicious behavior in Security Operations Centers (SOC),
and energy plant operators to act on credible threat intelligence at machine
speed.
“Most energy companies struggle with the complex
technological and economic challenges involved in monitoring, detecting and
preventing cyberattacks on critical infrastructure. Our MDR, powered by Eos.ii,
solution, is the first AI-based platform built to provide visibility and
context across the energy industry’s digital operating environment in time to
stop attacks,” said Leo Simonovich, head of Industrial Cybersecurity at Siemens
Energy. “Leveraging Eos.ii’s monitoring and detection software with ServiceNow’s
digital workflows will help turn cyber threat intelligence into action so plant
operators can respond to incidents with precision defense at machine speed.”
"The ability to quickly turn data into action is
critical to being able to proactively, reactively and remotely mitigate
cyberattacks targeting critical infrastructure. Yet, this is one of the biggest
challenges for industrial innovation,” said Marshall Tyler, vice president of Industry
Solutions at ServiceNow. “Siemens Energy is a leader in this space and together
we are arming the energy industry with the insights and workflows they need to
deliver critical services and protect their customers and stakeholders."
While the energy transition has introduced new levels of
cyber risk — exposing flaws in existing vulnerability management and security
response strategies — most companies continue to invest in business models and
technologies that rely on the seamless integration of physical and digital
assets.
Leveraging Siemens Energy’s Eos.ii software, energy
companies can turn cyber threat intelligence targeting operational technology
(OT) and information technology (IT) networks — connected to physical energy
assets — into an actionable response through the ServiceNow OT Management
product. This enables plant operators to act with Precision Defense, a response
method to deploy appropriate, targeted and proportionate measures to correct
and recover from cyber incidents. Responding to cyber threats with Precision
Defense allows energy plant operators to improve efficiency and reduce
operating costs while responding to incidents with little to no downtime for
critical systems.
Siemens Energy’s MDR system provides a unified picture of
anomalous behavior for defenders with actionable insights to stop attacks. The
service goes beyond conventional monitoring by achieving a deeper understanding
of how digital systems relate to the real world. With its unified OT and IT
data stream, MDR’s Eos.ii technology platform uses AI and digital twin
technology to compare billions of real-time data points against a correctly
functioning asset. This provides context for Siemens Energy’s analysts to
determine not only which events are abnormal, but which are consequential. The
technical achievement of unified data streams and machine learning make an
unprecedented platform for targeted, in-depth analysis.